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In the Media

Customer Experience learnings from Apple, Tesla and Disneyland!
Pini Yakuel, CEO of Optimove contributes, “Apple was one of the first brands in the market to understand that the majority of their spend should be on the purchase and post-purchase phase of the customer lifecycle rather than on the pre-purchase phase, which is where the majority of brands focus.
Personalisation key to consumer adoption of open banking
Relationship marketing hub Optimove CEO Pini Yakuel said: “Banks and financial services providers will have to focus on giving the best possible value to the customer, to stop them switching to their competitors. Offering highly tailored communications will be key to this.”

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