What Is Going To Happen In The Esports Industry In 2017?
Motti Colman, Optimove’s Director of New Business, believes companies need to fix missed opportunities, “Traditionally, games companies look at three segments; new, active and churn. Churn is often [deprioritised] but 18% of first-time churners, on average, can be reactivated, which means multi-time churners – thanks to the zig-zag phenomenon (where active users leave and then come back repeatedly) – can be identified and incentivised differently.